Absolutely brilliant
Bought some stuff before Christmas only to see it reduced in the sales, contacted them under their "Never knowingly undersold" policy and they've refunded me the 40 quid I would have saved if I'd waited.
Great stuff.
John Lewis Customer service
- colinthewarriormonkey
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John Lewis Customer service
"The Cunt's Cunt."
"One desperate shithouse"
"One desperate shithouse"
- The Ghost of Alex Higgins
- No longer the Bridesmaid
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Re: John Lewis Customer service
I love a CTWM story. Needless to say, he always has the last laugh.
Speaking for the rest of the forum since 2019
- Basualdo
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Re: John Lewis Customer service
Well he's hardly gonna brag about the failures and humiliations like the time Halfords customer care had him standing on one leg across the hall shouting "PING!" at the reciever when he rang up to complain about his 'go faster' stripes peeling off from his Ford Ka after two days, is he now?
Proud Gammon
RIP Neil Peart 1952-2020.
RIP Neil Peart 1952-2020.
- Sadact7
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Re: John Lewis Customer service
Theyre a cracking company nqatcolinthewarriormonkey wrote:Absolutely brilliant
Bought some stuff before Christmas only to see it reduced in the sales, contacted them under their "Never knowingly undersold" policy and they've refunded me the 40 quid I would have saved if I'd waited.
Great stuff.
I was bummed by the ghost of Liberace
- Basualdo
- Winner - POTY 2011!!!!
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- Location: Selling some halogen lamps.
- The Ghost of Alex Higgins
- No longer the Bridesmaid
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- Location: oN TOP
- therealHJ
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Re: John Lewis Customer service
I ordered a Denon mini system online on 2nd Dec, it was available when I ordered it, the following day I got an email saying it wasn't available until the 19th and on the 19th got an email and a phonecall to tell me it wasn't available until next year but they didn't know when. I cancelled the order.
- antdad
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Re: John Lewis Customer service
They'll price match anything....workers unite.